The Human Service Campus (HSC) provides a useful example of Practice C1 in action. Located in downtown Phoenix, HSC serves individuals experiencing homelessness by bringing together multiple organizations with different areas of expertise in one geographic location. The staff of the HSC take an empathetic, individualized approach to their work, taking time to understand each of their clients’ unique needs, stories—their cultures and contexts. This perspective taking and empathy-building helps them provide access to solutions that are customized and most likely to result in stable housing and improved circumstances. This video created by ASU’s PI team (9 minutes) describes HSC’s work.
Toolkit library/
Collaborating to end homelessness
Making connections:
Principled Innovation asks us to work with others and recognize the limits of our own knowledge so that we can better understand and tackle the complex issues our communities face.
Truth matters: teaching young students to search for the most reasonable answer
Article
30 minutes
By: Alina Reznitskaya and Ian A.G. Wilkinson, Phi Delta Kappan
The power of empathy
Video
17 minutes
By: Helen Riess, TEDx
The importance of perspective-taking in leadership
Article
8 minutes
By: Daniel H. Pink, Life Science Leader
How to teach divergent thinking
Article
20 minutes
By: UT Austin Faculty Innovation Center
Inclusion inspired innovation: compassionate design for the enabled
Video
19 minutes
By: John Moalli, TEDx