In order to design creative solutions, we need to first define and understand the problem. Use this simple research method during an interview or conversation to uncover insights into a problem and a person’s beliefs, actions or decisions.
Toolkit library/
The five whys
Making connections:
Principled Innovation asks us to work with others and recognize the limits of our own knowledge so that we can better understand and tackle the complex issues our communities face.
What is human-centered design?
Video
5 minutes
By: IDEO
What if? The life changing power of curiosity and courage
Video
14 minutes
By: TEDx, Van Lai-DuMone
Values
Video
2 minutes
By: Center for Leadership and Ethics, UT Austin
Perspective taking
Video
2 minutes
By: RISE
Empathy expert teaches how to understand others even when you politically disagree
Article
15 minutes
By: ASU, Elizabeth Segal