The creativity (a Performance asset) and problem-solving capacity of teams is increased by the cognitive dissonance generated by needing to communicate with people whose ideas differ greatly from our own. In this 2-minute video, Katherine Phillips, past vice dean of Columbia Business School, summarizes her research on the effects of diversity on teams.
Toolkit Library/
Why diversity is hard (and why it’s worth it)
Video
2 minutes
By: Columbia Business School, Katherine Phillips
Leader-prep | Lifelong learners
Making connections:
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