The Human Service Campus (HSC) provides a useful example of Practice C1 in action. Located in downtown Phoenix, HSC serves individuals experiencing homelessness by bringing together multiple organizations with different areas of expertise in one geographic location. The staff of the HSC take an empathetic, individualized approach to their work, taking time to understand each of their clients’ unique needs, stories—their cultures and contexts. This perspective taking and empathy-building helps them provide access to solutions that are customized and most likely to result in stable housing and improved circumstances. This video created by ASU’s PI team (9 minutes) describes HSC’s work.
Toolkit Library/
Collaborating to end homelessness
Making connections:
Principled Innovation asks us to work with others and recognize the limits of our own knowledge so that we can better understand and tackle the complex issues our communities face.
Collaborating to end homelessness
Video
10 minutes
By: Principled Innovation® (PI)
Inclusion inspired innovation: compassionate design for the enabled
Video
19 minutes
By: John Moalli, TEDx
Responding to crisis with character
Video
11 minutes
By: Principled Innovation® (PI)
Empathy short film (Thai, with subtitles)
Video
15 minutes
By: Principled Innovation® (PI)
The art of deliberation
Article
10 minutes
By: ASCD, Walter Parker