In order to design creative solutions, we need to first define and understand the problem. Use this simple research method during an interview or conversation to uncover insights into a problem and a person’s beliefs, actions or decisions.
Toolkit Library/
The five whys
Making connections:
Principled Innovation asks us to work with others and recognize the limits of our own knowledge so that we can better understand and tackle the complex issues our communities face.
Introduction to appreciative inquiry
Article
10 minutes
By: David L. Cooperrider Center for Appreciative Inquiry
Rekindling creative purpose
Video
5 minutes
By: Principled Innovation® (PI)
Seven practices for active listening
Tool
10 minutes
By: Greater Good Science Center
Designed for engagement
Article
10 minutes
By: Edutopia
Why diversity is hard (and why it’s worth it)
Video
2 minutes
By: Columbia Business School, Katherine Phillips