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Empathy interview

Empathy is the act of feeling what someone else feels. It is central to both principled innovation and human-centered design processes. Deeply understanding someone and their life experiences is the foundational first step towards imagining new concepts and forming new solutions. The interview process is an integral step toward understanding people’s thoughts, feelings, motivations, and actions. It is also an opportunity to engage our moral, civic, intellectual,and performance assets. The empathy interview can be framed as a 1:1 conversation with active listening and responding in an open, inquisitive manner.

   Tool

   20 minutes

   By: Principled Innovation™ (PI)

   Educator-prep | Lifelong learners


Making connections:

Principled Innovation asks us to work with others and recognize the limits of our own knowledge so that we can better understand and tackle the complex issues our communities face.

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